Do you know about 2-1-1?


Do you know about 2-1-1?

Community Service Announcement

NORTHERN NEW MEXICO – 2-1-1 is a free, confidential, easy to use service that connects callers to essential services in their area. Self Help, Inc., a Community Partner of the United Way of Northern New Mexico, operates the 2-1-1 information and referral line for six counties in Northern New Mexico: Taos, Mora, Santa Fe, Los Alamos, Rio Arriba and San Miguel.

With approximately 1.5 million nonprofit organizations in the United States plus scores of government agencies, finding help can be confusing and intimidating. 2-1-1 centers are staffed by trained specialists who quickly assess callers’ needs and refer them to the help they seek.

The 2-1-1 service is free and easy to use. Information about a broad range of services are offered through 2-1-1 including rent assistance, food pantries, housing, health resources, child care and job training. Research has shown 2-1-1 to save time and enhance the human services experience for those needing services. Anyone seeking a general service or a specific agency can dial 2-1-1 or 855-662-6211 (toll free) during business hours to reach a trained specialist who will assess and refer the caller to the appropriate agency.

The same information can be accessed anytime online at Infographics and information about resources in the area can be found on the 2-1-1 Facebook page

2-1-1 offers information on a broad range of services, including rent assistance, food banks, affordable housing, health resources, child care, after-school programs, elder care, financial literacy and job training programs.

Support for the 2-1-1 information and referral line is provided by grants from the Con Alma Foundation, United Way of Northern New Mexico and the Santa Fe Community Foundation.


Kristy Ortega, Executive Director of the United Way of Northern New Mexico commented: “The 2-1-1 line is proof that we can have a bigger difference in the lives of those in need through coordination and collaboration.  By calling 2-1-1, services can be customized based on specific needs of the individual and a broad array of resources can be accessed.  We are honored to be a part of making a difference in Northern New Mexico and encourage those in need to call 2-1-1.”

The 211 service for Northern New Mexico is located inside the offices of Self Help, Inc. More information about 2-1-1 services is available online at or

Self Help, Inc. in partnership with United Way of Northern New Mexico, is an organization dedicated to helping those in need in Northern New Mexico since 1969. Information about Self Help, Inc. is available online at Information about United Way of Northern New Mexico is available online at